Terms of Service

1. Service Description

Backport converts project files saved by newer versions of Adobe Premiere Pro (.prproj) and Ableton Live (.als) into a form that older versions of those applications can open. The conversion runs inside your web browser: your project files are read and written on your own device and are not uploaded to our servers. Media files referenced by your projects are never read or changed.

Newer features cannot be carried back to older versions. Effects, devices, or settings that the older version does not support may be removed or may not open; the Service tells you what it changed. The Service is a digital software product delivered over the internet, and paid features are available immediately after a confirmed payment.

Backport is an independent tool. It is not affiliated with, endorsed by, or sponsored by Adobe Inc. or Ableton AG.

2. Accounts and Eligibility

You can use the Free plan without an account. To subscribe to Pro you must provide a valid email address and keep your login details confidential. You must be at least 18 years old, or the age of majority where you live, to subscribe. If you use the Service on behalf of an organization, you confirm that you are authorized to accept these Terms for it.

3. Plans

We offer a Free plan, which converts one project at a time up to 200 MB, and a Pro subscription billed monthly, which adds batch conversion of up to 50 projects at once and files up to 1 GB. The current features and price of each plan are listed on our pricing page. A change to plan features never reduces what you have already paid for during the current billing period.

4. Billing and Payment

Our order process is conducted by our online reseller Waffo Pancake (Waffo.com Limited), which is the Merchant of Record for all orders. Waffo Pancake processes your payment, calculates and collects applicable taxes, and issues your receipts. Its own terms also apply to your purchase. Payment card data is handled by Waffo Pancake and is never stored on our servers.

Pro costs US$5 per month, plus applicable taxes such as VAT, GST, or sales tax, which are shown at checkout. By subscribing, you authorize Waffo Pancake to charge your payment method US$5 plus applicable taxes at the start of each monthly billing period. Your subscription renews automatically every month until you cancel it.

5. Cancellation

You can cancel at any time from your account page, or by emailing support@niamori.ai from the email address you subscribed with. Cancellation stops future renewals; Pro stays active until the end of the billing period you have already paid for, and you will not be charged again.

6. Refund Policy

You can get a full refund of a Pro payment, whether it is your first payment or a renewal, if you request it within 14 days of that payment from your account page or by emailing support@niamori.ai. When the refund succeeds, the Pro access paid for by that payment ends. A refund does not cancel future renewals; cancel the subscription as well if you do not want to be charged again.

After 14 days, payments are non-refundable because the Service is delivered immediately, except that we always refund duplicate or erroneous charges. Any refund or withdrawal right you have under the mandatory law of your country is preserved. Refunds are issued by Waffo Pancake to the original payment method and can take 5–10 business days to appear.

7. Billing Questions and Disputes

If you believe a charge is wrong, please contact us at support@niamori.ai before disputing it with your bank. We reply within 2 business days and correct confirmed billing errors within 5 business days.

8. Your Files

You keep all rights to your projects. Because conversion happens in your browser, we do not receive, store, or use your project files. Only convert projects you have the right to use, and always keep your original files: the Service writes a new copy and never changes the original.

9. Acceptable Use

You agree not to:

• use the Service to infringe intellectual property or other rights, or for fraud or deception;
• circumvent plan limits, security checks, or access controls;
• overload the Service, scrape it, or resell or sublicense access to it without our written approval;
• violate any applicable law or card network rule.

10. Privacy and Data

Our Privacy Policy explains what personal data we collect and how we use it.

11. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that every project will open in every older version, or that converted projects will look or sound exactly like the original. Always review results and keep your originals.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA OR PROFITS. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms limits liability that cannot be limited by law.

12. Suspension, Termination, and Discontinuation

We may suspend access if you materially breach these Terms or if the law requires it. We may stop offering Pro or the Service; we will email subscribers at least 30 days in advance and stop all future renewals, and if we shut the Service down before the end of a period you have paid for, we refund the unused part of that period.

13. Governing Law and Disputes

These Terms are governed by the laws of the country where the operator of the Service resides, without regard to its conflict-of-law rules. Mandatory consumer protection laws of your country of residence still apply to you. Before starting any formal proceedings, please contact us at support@niamori.ai so we can try to resolve the issue informally.

14. Changes to These Terms

We may update these Terms. We will email subscribers, or show a notice in the Service, at least 14 days before a material change takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.

15. Contact

For support, billing, refunds, cancellations, privacy, and legal questions, email support@niamori.ai.